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“Our projects assure success for all clients and associated parties. Many factors differentiate us from others in providing knowledge and expertise, capabilities, dedicated staff, commitment to success, partnerships and worldwide clients”

Dr. Nasreddin Dhafr, Director of CERTEGLOBAL

Our Consulting Service

Strategy & Change
Business Excellence
Corporate Governance
HR Management
Operations & Performance
Technology & Digital

Our consulting Services

At CERTEGLOBAL consulting we offer management consulting on the following areas:

  • Strategy & Change
  • Business Excellence
  • Corporate Governance 
  • Human Resources Management
  • Operations & Performance
  • Enterprise Technology & Digital Systems

Our Services

Strategy & Change

CERTEGLOBAL provides advisory, consulting and coaching services to clients to develop and execute their strategies, and manage and lead their strategic change and transformations initiatives. Our service in this area of consulting is inclusive of:

  • Strategic analysis
  • Foresight studies 
  • Strategic scenario planning & risk assessment
  • Benchmarking studies
  • Defining roadmap for change
  • Development of corporate and business strategies
  • Development of business and operating models
  • Development of strategic leaders
  • Managing strategic projects
  • Strategy review, update and auditing 
  • Organisational readiness assessment
  • Strategic impact assessment

Business Excellence

We help our clients achieve business excellence and sustainable growth. Our service in this area of consulting is inclusive of:

  • Diagnosing and assessing current work practices and performance
  • Defining roadmap to achieving excellence
  • Working with clients to move towards achieving business excellence
  • Best practices development and implementation
  • Monitoring and improving business results
  • Preparation of organisation for excellence programme assessments
  • Benchmarking studies
  • Implementation of quality management systems
  • Application of operational excellence programmes
  • Implementation of ISO 9001 and preparation of organisations for the quality accreditation processes
  • Improving customer service results

Corporate Governance

We help clients conduct and improve organisational governance to enable them to achieve their goals, avoid conflict of interest between stakeholders, control risks, maintain integrity and transparency, and assure compliance. Our service in this consulting area is inclusive of:

  • Development of corporate governance framework, structure and processes
  • Defining roles, responsibilities and lines of accountability
  • Development of organisational policies and procedures
  • Monitoring organisational performance
  • Conducting Internal audits
  • Preparing financial reporting
  • Developing work practices for maintaining high levels of integrity, ethics and transparency in the organisation
  • Developing and applying procedures for risk management, corporate compliance and internal controls
  • Developing mechanisms for communication, reporting and information flows
  • Control of governance documents: laws, regulations, policies, procedures, bylaws, governance codes, etc
  • Assessing and reviewing corporate governance

HR Management

In CERTEGLOBAL, we provide to our clients advisory, consulting and coaching services to enhance their HR management functions with an aim to obtain best efficiency and effectiveness of both the organisation and its employees. Our service in this area is inclusive of:

  • Implementing and improving work practices in HR department
  • Development of HR manuals, policies and procedures
  • Development of competences frameworks, workforce planning, succession planning, and career path planning
  • Development of leaders, and selection of leaders & managers
  • Management of training & development
  • Recruitment & selection of staff
  • HR department auditing
  • HR information systems

Operations & Performance

We help our clients improve operations and business processes, and design, develop and implement performance measurement systems and key performance indicators (KPIs) to make sure that their products, services, and business results meet customers’ expectations and stakeholders’ needs. Our services in this consulting area is inclusive of:

  • Development of people, processes and systems
  • Implementation of continuous improvement initiatives
  • Business process re-engineering and improvement
  • Development and implementation of performance measurement systems
  • Development and selection of KPIs and other metrics
  • Development of performance reporting and follow up procedures.

Enterprise Technology & Digital Systems

We help our clients develop and manage enterprise technologies and digital systems to digitize and support the core business, and reduce complexity and risk to respond to challenges they currently face. Our service in this consulting area is inclusive of:

  • Artificial intelligence & Machine learning
  • Big data analytics
  • Blockchain technologies
  • IoT Solutions
  • Data architecture and governance
  • Data security & privacy policies and procedures
  • ERP and integrated systems
  • Web application and software Development
  • Digital transformation
  • Automation in industries
  • Cybersecurity
  • Enterprise IT

What clients say about us...

CERTEGLOBAL's consulting work was extremely valuable for NEDB. The method applied yielded a full picture of the NEDB's organisational culture, the driving and restraining forces within the organisation, individual and common values, and management consensus on the need for organisational change and performance improvement. The CERTEGLOBAL'S consultants were noticed for their patience and determination to complete the project. This was evident in their approach with some individuals at various management levels. The assessment, analysis, and recommendations provided to the NEDB and the work undertaken are a strong foundation for future NEDB change strategy.
Fathi Traiki
National Economic Development Board (NEDB), Libya.

Our News

New Corporate Governance Implementation Guide

15 September 2019

CERTEGLOBAL recently developed a new corporate governance framework for clients. The new framework comprises a complete set of policies, procedures, master and action plans for conducting and improving corporate governance in organisations.

For more information, visit: www.certe.com/consulting

Introducing enterprise risk management framework, Brega Oil Co. Tripoli, Libya

15 April 2018

Dr. Nasreddin Dhafr, Director of CERTEGLOBAL gave a presentation this week to management board and department directors of Brega Oil Company at the company’s headquarter in Tripoli, Libya.  During this presentation Dr. Dhafr introduced a best practice process for managing and dealing with enterprise risks during political instability and unrest situations.

For more information, visit: www.certe.com/consulting

10 September 2020

This event provides a forum for executives, specialists, policy-makers and consultants to dialogue about opportunities in organisational excellence programmes and possible solutions for the issues they face.


The Impact of Knowledge Management on Achieving Organizational Excellence

Written by: Dr. Nasreddin Dhafr 

Knowledge management is a systematic approach used by organizations to retrieve, store, create, and share knowledge. It is an essential capability for most organizations irrespective of their size or field of specialization.   Read More >>

The Implementation Mission Framework: Roadmap for Success

Written By: Dr. Nasreddin Dhafr 

It is well known that many strategies fail in implementation due to common organizational obstacles and barriers. In Certeglobal Consulting, I developed the “Implementation Mission” framework as a strategic management tool to assist in and facilitate strategy formulation, implementation, and evaluation. Read More >>

Monitoring Progress Towards Achieving Strategic Goals

Written By: Dr. Nasreddin Dhafr 

Evaluation of strategic results is the final phase of the strategy implementation process, (see, Implementation Mission framework). The strategy document usually specifies who is responsible for evaluation and monitoring of results and making decisions based on these results. Read More >>

Innovation in Government Services

Written By: Dr. Nasreddin Dhafr 

Innovation is the process of improving, adapting or developing a product, system or service to deliver better results and create value for people (IDEO, 2011). In government, innovation requires managers to identify and act upon new ideas and ways of providing services to citizens while maximising limited resources in their institutions. Read More >>