...
Login

Certified Specialist in Managing Excellence Onsite Assessment Visits

4.9 Star rating

Course dates & Locations:

  • 17 - 21 May 2026 (18:00 - 21:00 pm KSA Time)

Language:

Arabic

Fees

$ 155 USD

  • Study Method: Online
  • Duration: 5 Days
  • Certifications: CPD Certified
Register Now

For enquiries contact us at:

Global Consulting Expertise Spanning Over 30 Years

An International Center of Excellence Based in London, UK

Accredited Member of CPD

Client Rating: 4.9/5

Strategic Partner to Leading Global Consulting Firms

What you'll learn

  • Understanding the logic of onsite assessment and how assessors think during organizational excellence visits.

  • Building a comprehensive organizational readiness that ensures consistency between the written document and the actual application.

  • Effectively managing the onsite visit in terms of roles, time, and assessment path.

  • Enabling leaders and employees to project a confident, professional image during onsite assessments.

  • Professional handling of assessors' questions and critical situations without compromising the assessment.

  • Using real-life evidence to demonstrate the maturity of organizational practices during the visit.

  • Reading the hidden indicators of the assessment and analyzing impressions during and after the onsite visit.

  • Transforming the onsite visit into a tool for learning and sustainable improvement, regardless of the results.

Course Overview

This professional certification develops advanced capability in preparing for, managing, and leading organizations through excellence onsite assessment visits. The course focuses on organizational readiness, assessor engagement, evidence verification, leadership and employee behavior under evaluation, and post-visit analysis to ensure organizations demonstrate maturity, consistency, and credibility during onsite assessments. The program goes beyond logistical preparation to address how assessors think, how judgments are formed onsite, and how organizational behavior influences final evaluation outcomes.

Course Topics

  • Topic 1: Introduction to Excellence Onsite Assessment Visits: Overview of the purpose, scope, and role of onsite visits in excellence evaluation and how they differ from desk-based assessments.
  • Topic 2: Excellence Assessor Mindset and Evaluation Logic: Understanding how assessors think, what they look for onsite, and how verification, triangulation, and judgment are conducted.
  • Topic 3: Institutional Readiness Beyond Documentation: Diagnosing readiness gaps between written submissions and actual organizational practice, behavior, and understanding.
  • Topic 4: Planning the Onsite Assessment Visit: Strategic planning of agendas, visit flow, assessor movement, and sequencing to support effective evaluation.
  • Topic 5: Roles and Responsibilities During the Onsite Visit: Defining leadership, coordination, evidence ownership, and communication roles during assessment visits.
  • Topic 6: Preparing Leadership for Onsite Assessment: Preparing senior leaders to demonstrate governance maturity, strategic alignment, and decision-making clarity under assessment.
  • Topic 7: Preparing Managers and Employees as Live Evidence: Ensuring managers and employees understand their roles, practices, and performance as living evidence during the visit.
  • Topic 8: Managing Evidence During Onsite Visits: Handling live evidence, demonstrations, document requests, and evidence explanation professionally and credibly.
  • Topic 9: Handling Assessor Questions and Critical Situations: Responding to probing questions, managing inconsistencies, and addressing gaps without defensive or misleading behavior.
  • Topic 10: Reading Assessment Signals During the Visit: Identifying verbal, behavioral, and situational indicators that reveal assessor confidence, concern, or uncertainty.
  • Topic 11: Managing the Closing Meeting: Professional conduct during closing meetings, including communication discipline and avoiding actions that may negatively affect evaluation.
  • Topic 12: Post-Visit Analysis and Organizational Learning: Analyzing assessment outcomes, capturing lessons learned, and embedding improvements into institutional systems.

Who should attend

  • Excellence, Quality, and organizational Development Professionals

  • Strategy and Performance Management Officers

  • Award Coordination and Readiness Teams

  • Senior and Middle Managers involved in assessments

  • Office of Strategy Management (OSM) staff

  • Governance, Audit, and Quality Assurance personnel

  • Consultants supporting excellence and assessment readiness initiatives

Course Certification & Accreditation

  • Course completion certificate issued by CERTEGLOBAL.

  • CPD accredited certificate.

This course includes

  • Live interactive online training at a scheduled time, delivered by an expert trainer.
  • Comprehensive training materials available in PDF format for easy review and reference.
  • Access to recorded sessions for six months after course completion, allowing flexible content review.
  • A collection of specialized articles offering in-depth insights into key course topics.
  • Practical assignments and exercises to reinforce learning and apply key concepts effectively.
  • Ongoing support from the instructor and customer service team throughout the course for a seamless learning experience.
  • A prestigious training certificate issued by the course provider and internationally recognized accreditation bodies.

Top companies offer this course to their employees

What Our Clients Say About Us

4.9 out of 5 Star Rating

"This course is one of the best, most comprehensive, and knowledgeable courses that I have ever taken. I learned a lot, that greatly assisted me in correcting concepts from previous courses I had taken with other training providers that were not as clear as what I learned during this course. Thanks to CERTEGLOBAL and to the trainer Dr. Nasreddin Dhafr"
Nouf S Alanbar
Nouf S AlanbarOperational Excellence Advisor, Saudi Aramco
"I had the privilege of attending multiple courses led by Dr. Nasreddin Dhafr, and I found each one to be incredibly valuable and enriching. They provided me with cutting-edge information and best practices, which were highly applicable to my work. I have no doubt that these courses will have a positive impact on my professional development."
Ali Yagob
Ali YagobProject Manager, Saudi Aramco
"The Certified Strategic Management Professional course is incredibly comprehensive, and its importance cannot be overstated. It helped me to create a roadmap for achieving strategic goals, and to prioritize initiatives that would benefit my work the most. As a result, I was able to make successful and impactful contributions to my work's success."
Sumayeh Aldossary
Sumayeh AldossaryDirector of the Social Responsibility Department, Ministry of Human Resources and Social Development, Saudi Arabia
"Without a doubt, this was one of the best training courses I have ever taken. The course was jam-packed with valuable information, terminology, and insights that helped me to enhance my knowledge of strategy and business management. I left the course feeling empowered and equipped with practical planning skills that I could apply immediately in my work."
Ahmad Zainalabdeen
Ahmad Zainalabdeen Construction Manager, Arab Contactors Co., Egypt
"This training course is an excellent foundation for anyone looking to gain a deeper understanding of performance indicators and how to formulate and measure them. The content was both unique and insightful, providing me with valuable knowledge and skills that I will carry with me throughout my career as a researcher."
Hadeel Akram
Hadeel AkramQuality and Development Manager, King Abdulaziz University, Saudi Arabia
"This course was incredibly helpful in enhancing my abilities and skills, and I feel much more confident in accomplishing my tasks and objectives within my organization. I am eager to take more training courses through CERTEGLOBAL Institute in order to continue improving my skills and achieving even greater success in the future."
Adel Alsawat
Adel AlsawatHead of HR Department, Armed Forces Health Hospital, Saudi Arabia
"I had the pleasure of taking a fantastic course with CERTEGLOBAL. Throughout the course, the trainer skilfully combined theoretical knowledge with practical exercises, providing a well-rounded educational experience that left a lasting impression. His ability to break down complex concepts into easy-to-understand terms was truly remarkable."
Dr. Humaid Alhinai
Dr. Humaid AlhinaiLeadership and HR Development Specialist, Sultanate Oman
"I found this course to be highly valuable due to its focused scientific content, diverse range of activities, and opportunities to exchange experiences with fellow trainees. The course's distinguished final evaluation and global accreditation also added to its professional value, making it an exceptional learning experience overall."
Dr. Rabab Alghamdi
Dr. Rabab AlghamdiPedagogical Supervisor, Ministry of Education, Saudi Arabia
"I can't overstate the impact that this course had on my understanding of performance indicators. The knowledge and skills I gained have already proven to be incredibly valuable in my work, and I am excited to continue learning more. This course is a must for anyone looking to gain a deeper understanding of this crucial aspect of organizational performance."
Ibraheem Alismail
Ibraheem AlismailMarketing Manager, Military Industries Corporation, Saudi Arabia
"I was highly impressed with the quality of this training course. The training material was not only informative but also highly engaging and the trainer's professionalism and expertise made for a truly exceptional learning experience. I highly recommend this course to anyone looking to enhance their skills and knowledge in this field."
Waleed Ghazzawi
Waleed GhazzawiManager, Private Sector

Instructor

Dr. Nasreddin Dhafr
Consultant and expert in strategic planning, performance management, and organizational excellence.
Photo of Dr. Nasreddin Dhafr
  • 5/5 stars Instructor Rating
  • 3000 Reviews
  • أكثر من 5000 Students
  • أكثر من 500 Courses

Dr. Nasreddin Dhafr is a consultant, training instructor, coach and speaker with multiple decades of progressive experience in strategy development and execution, performance management, and organisational excellence. He led various consulting and development projects in government, public and private sectors across UK, Europe, the Middle East, and Africa. Key areas of his expertise include:

Functional experience: organizational excellence, strategic planning and execution, performance management and KPIs, benchmarking, and strategic leadership development.

Industry experience: Consultant, trainer at CERTEGLOBAL and various other organizations. Chairman of CERTEGLOBAL, University Lecturer, Director of Oil & Gas Engineering Service Company, Director of Travel Service and Tourism Company, Former operations manager in leading oil and gas company.

Countries: UK, KSA, UAE, Oman, Libya, Nigeria.

Register Now
View More Online Courses
Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.