Certified Organizational Excellence Professional (CEXP)
4.9 Star rating
Course dates & Locations:
- 26 - 30 May 2025, London
- 30 - 24 Oct 2025, Amsterdam
Language:
English (Instructors fluent in other languages are available upon request)
Fees
$ 5600 USD
- Study Method: Classroom
- Duration: 5 Days
- Certification: CPD Certified
For enquiries contact us at:
- Tel: +441642254246
- Tel: +447717071592
- Email: [email protected]
- Website: www.certe.com

Global Consulting Expertise Spanning Over 30 Years

An International Center of Excellence Based in London, UK

Accredited Member of CPD
Client Rating: 4.9/5

Strategic Partner to Leading Global Consulting Firms
What you'll learn
- Understand the fundamental concepts, principles, and pillars of organizational excellence.
- Learn to apply globally recognized frameworks and models of excellence effectively.
- Develop skills to align excellence initiatives with organizational goals and strategic vision.
- Master techniques for building and assessing organizational capabilities to drive performance.
- Gain proficiency in implementing benchmarking techniques to identify gaps and adopt best practices.
- Enhance skills to measure excellence by fulfilling stakeholder needs and expectations.
- Understand strategies to sustain excellence and foster a culture of innovation and continuous improvement.
- Apply excellence principles through practical exercises, case studies, and real-world scenarios.
Course Overview
This course is tailored for professionals committed to leading and driving organizational excellence. It provides participants with in-depth knowledge of proven methodologies, cutting-edge tools, and best practices to achieve organizational excellence. Through this program, attendees will acquire the skills needed to foster continuous improvement and innovation to achieve sustained excellence in any organizational environment.
Course Topics
Core Concepts
- Introduction to Organizational and Operational Excellence: Key definitions and their significance.
- Pillars and Critical Success Factors of Excellence: Essential elements that drive sustainable excellence.
- The Performance-Capabilities Nexus: Understanding the relationship between capabilities and organizational performance.
Strategic Alignment
- Levels of Organizational Excellence: The stages and maturity journey toward excellence.
- Frameworks and Models of Excellence: Overview of global frameworks like EFQM, Baldrige, and others.
- Stakeholder-Centric Excellence: Aligning organizational strategies to meet and exceed stakeholder expectations.
Practical Application
- Step-by-Step Guide to Achieving Excellence: Practical actions and strategies for implementation.
- Building Organizational Capabilities: Approaches to develop essential skills, processes, and resources.
- Assessing Capabilities and Outcomes: Tools and techniques for evaluating performance against excellence standards.
Measurement and Benchmarking
- Measuring Excellence: Methods to evaluate excellence by fulfilling stakeholder requirements.
- Benchmarking for Excellence: Techniques and examples for comparing performance with peers and industry leaders.
Sustaining and Innovating Excellence
- Sustaining Excellence: Strategies for maintaining high performance and fostering a culture of continuous improvement.
- Striving for Global Leadership: Steps to position the organization as an industry or sector leader.
- Innovation in Organizational Excellence: Leveraging creativity and innovation to achieve and sustain excellence.
Case Studies and Best Practices
- Real-World Applications of Excellence: Examples of successful initiatives and lessons learned.
Who Should Attend?
- Senior Executives and Leaders.
- Quality and Excellence Managers.
- Operations Managers.
- Organizational Development Professionals.
- Anyone committed to enhancing organizational performance and excellence.
Course Certification & Accreditation
- Accredited Certificate: Issued by CPD Certifications UK to participants who successfully pass the exam.
- Certificate of Completion: Granted by CERTEGLOBAL to participants who fulfill all course requirements.
- Certificate of Attendance: Awarded to participants who attend the course but do not complete the exam.
This course includes
- Online Training accessible on PC, mobile, and TV.
- Course slides.
- 12 hours of high-quality recorded training videos.
- 8 informative articles for deeper learning.
- 3 free downloadable resources included.
- Interactive assignments to reinforce learning and assess your understanding of key concepts.
- Continuous instructor and admin support (course related).
- CERTEGLOBAL course completion certificate issued.
- Globally recognized CPD-accredited certificate.
Top companies offer this course to their employees





What Our Clients Say About Us
4.9 out of 5 Star Rating










Instructor

- 5 out 5 Instructor Rating
- More than 3000 Reviews
- More than 5000 Students
- More than 500 Courses
Dr. Nasreddin Dhafr is a consultant, training instructor, coach and speaker with multiple decades of progressive experience in strategy development and execution, performance management, and organisational excellence. He led various consulting and development projects in government, public and private sectors across UK, Europe, the Middle East, and Africa. Key areas of his expertise include:
Functional experience: organizational excellence, strategic planning and execution, performance management and KPIs, benchmarking, and strategic leadership development.
Industry experience: Â Consultant, trainer at CERTEGLOBAL and various other organizations. Chairman of CERTEGLOBAL, University Lecturer, Director of Oil & Gas Engineering Service Company, Director of Travel Service Company, Former operations manager in leading oil and gas company.
Countries:Â UK, KSA, UAE, Oman, Libya, Nigeria.