5th Online Symposium of Business Excellence,
Exip 2020

Towards Achieving Excellence in Services

8 December 2020 

About this event

The 5th EXIP 2020 online symposium provides a forum for executives, specialists, policy-makers and consultants to dialogue about opportunities in organisational excellence programmes and possible solutions for the issues they face. The primary goal is to promote knowledge sharing by exchanging ideas and views, building networks, and identifying strategies for dealing with challenges and learn best practices and tools you need to eliminate inefficiencies in your operations.  

Themes of Symposium

  • Strategy & change

  • Future shaping

  • Leadership & Management
  • Organisational culture
  • Organisation Design & Structure
  • Creativity & Innovation
  • Human Resources Management
  • Knowledge Management
  • Quality Management
  • Organisational Learning
  • Business & Operational Excellence
  • Performance Measurement & KPIs
  • Corporate Governance
  • Excellence in Customer Service


09:00 – 09:10  Chairman’s opening remarks

09:10 – 09:40  Using excellence models to sustain high performance. Dr. Nasreddin Dhafr

09:40 – 10:10  Fostering excellence culture in organisations. (speaker to be confirmed)

10:10 – 10:20 Short Break

10:20 – 10:50 Leading and managing change. (speaker to be confirmed)

10:50 – 11:20 Managing risk in change projects. (speaker to be confirmed)

11:20 – 11:50 Fostering change. Dr. N. Dhafr

11:50 – 12:30 Q & A

12:30 – 12:40  Chairman’s closing remarks

Event Speakers

Dr. Nasreddin Dhafr


A specialist in business excellence and leadership development.

To be confirmed

To be confirmed

To be confirmed

To be confirmed

To be confirmed


Registration Fees

Registration Fees: FREE 

Registration Form

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