April 10, 2023

Innovation is the process of improving, adapting or developing a product, system or service to deliver better results and create value for people (IDEO, 2011). In government, innovation requires managers to identify and act upon new ideas and ways of providing services to citizens while maximising limited resources in their institutions. The primary goal of […]

The framework focuses on key aspects of the organization from the strategy development to the implementation and results phases. The aspects of the organization that the framework focuses on are as follows: 1. Strategy and Plan:Through this framework, the organization identifies its vision and mission, set and agree on goals and objectives, identify programmes and initiatives to attain objectives, identify resources, budgets,

Strategy evaluation is a crucial activity for success of strategies and need to be done during and after completion of the strategy implementation. Evaluation during the implementation phase is for ensuring that the direction of the implementation established by the strategy is followed, checking the validity of strategic choices, detecting early deviations from promised results,

Knowledge management is a systematic approach used by organizations to retrieve, store, create, and share knowledge. It is an essential capability for most organizations irrespective of their size or field of specialization. It has been recognized as an important tool for sustaining competitive advantage, improving organizational performance, and achieving excellence owing to its positive significant