VIA · KPIs Vitality Advisory Partnership Programme

Subscription Plans Designed to Build A Vital and Effective KPI System

From diagnosing the quality of your current indicators to redesigning the full framework and embedding a culture of measurement, CERTEGLOBAL’s plans help your organisation build KPIs that drive decisions and move performance.

Essentials

£2,500

/year per organisation

Assess the quality of your indicators and identify critical gaps in your performance measurement system

Annual KPI Vitality Assessment

Comprehensive assessment of the organisation's full KPI system, examining strategic relevance, measurability, clarity, balance, and alignment of indicators with objectives across all structural levels. (up to 50 KPIs)

KPI Health Score Dashboard

An interactive dashboard presenting your KPI health score broken down across key quality dimensions — including strategic alignment, measurability, data availability, and target quality — with trend comparison against prior assessment cycles.

KPI Gap Analysis Report

A detailed executive report diagnosing critical gaps in the current KPI system, classifying them by gap type and their impact on decision quality, with prioritised corrective recommendations for each identified weakness.

Sector Benchmark Positioning for KPI Systems:

Comparative benchmarking of the organisation's KPI framework against leading practices in the same sector at local, regional, and international levels, identifying areas of strength and gaps relative to high-performing peer organisations.*

KPI Improvement Recommendations and Initial Action Plan

A prioritised list of practical recommendations to improve weak, outdated, or misaligned indicators, supported by an initial action plan identifying immediate intervention points and sequencing of implementation steps.

Ongoing Advisory Support: Continuous advisory support via email, with responses to inquiries within 48 hours, including ongoing guidance and consultation throughout the subscription period.**

Email Support Within 48 Hours: Ongoing advisory support via email to address enquiries related to assessment findings and guide teams through KPI improvement steps throughout the subscription period.

Professional

£9,250

/year per organisation

Develop your KPI system with expert guidance and continuous monitoring throughout the year

Everything Included in the Essentials Plan, and:

Unlimited KPI Vitality Assessments

Unlimited diagnostic assessments conducted throughout the annual subscription period to track the evolution of the KPI system, measure the impact of improvement actions, and verify organisational readiness for advanced development stages.

Two Expert-Led Strategic Review Sessions

Two remote sessions of 90 minutes each, led by senior KPI consultants, dedicated to reviewing assessment findings, analysing progress made, recalibrating improvement priorities, and identifying corrective actions required for the next phase.

KPI Redesign and Development Roadmap

A detailed development plan for redesigning weak indicators and building new ones in line with recognised quality standards, with defined roles, responsibilities, and timelines for each phase of the KPI development journey.

Quarterly KPI Monitoring Dashboard

An interactive monitoring dashboard updated every quarter to track the development trajectory of the KPI system, follow up on improvement action implementation, and highlight indicators that have achieved meaningful progress alongside those still requiring intervention.

KPI Resource Library and Professional Templates

A comprehensive library including KPI design guides, standard KPI card templates, target-setting tools, methods for linking indicators to strategy maps, and ready-to-use documentation and periodic review templates.

Priority Support — Dedicated Account Manager

Priority support service with a dedicated account manager to ensure effective communication, coordinate sessions, guide teams, and facilitate ongoing follow-up of the improvement plan throughout the subscription period.**

Enterprise

From £22,500

/year · custom

Everything Included in the Professional Plan, and:

Fully Tailored KPI Framework Design

Design and construction of a comprehensive KPI framework fully aligned with the organisation's strategic structure, strategy maps, and organisational hierarchies, with a unified KPI design methodology applied consistently across all levels.

Multi-Department KPI Programme Deployment

Implementation and deployment of KPI development programme methodologies and tools across all departments and organisational units, ensuring consistency of design standards and training of measurement and monitoring teams in each unit.

Quarterly On-Site or Virtual Review Sessions

Periodic review sessions every three months led by a senior KPI consultant, covering comprehensive progress evaluation, addressing technical and organisational challenges in KPI management, and supporting the sustainability of the measurement system.

Integration with Existing Performance Management System:

Alignment and integration of the developed KPI system with the organisation's existing performance management platforms, including executive dashboards, reporting systems, and digital tools used for performance monitoring.

Promoting and Building a Culture of Measurement

Design and delivery of targeted programmes to embed a culture of measurement and raise awareness of the importance of KPIs across all organisational levels, through awareness initiatives, capacity building, and effective internal communications — making indicators a genuine decision-making tool rather than a formal requirement.

Dedicated KPI Advisory Consultant:

Assignment of a dedicated KPI consultant to provide ongoing advisory support, technical oversight of framework design, and follow-up on the implementation of the development plan to ensure sustainability throughout the subscription period.**

*Benchmarking activities are conducted based on publicly available information, professional databases, and relevant international standards and references.

**Ongoing support is limited to guidance and inquiries directly related to the subscribed package services and does not include additional consulting assignments or separate studies outside the subscription scope.

Annual billing, cancel anytime

Upgrade your plan as your organisation's needs evolve.

Expert-validated outputs

Every report reviewed by senior KPI consultants with 30+ years experience.

48-hour report delivery

From submitting your KPI framework to a full vitality audit report in FEW working days.